Post by account_disabled on Dec 7, 2023 4:31:21 GMT
Cloud, adding new functionalities to the Salesforce products used by your call center. You no longer have to call someone who probably won't answer a call from an unknown number, or send an email to a customer who prefers SMS messages. Click Dial also has other advantages: when calling through this application, you can present yourself with different numbers. to this functionality, rejected calls in the call center will be minimized.
Your interlocutor, e.g. living in Krakow, will answer a Email Marketing List call from a number in his city rather than from Płock, Rzeszów or Wrocław. Moreover, when calling mobile numbers, you can also show yourself as a mobile number, which increases the chances that the caller will answer your call. Dashboard from the click dial tool Transparent reporting Salesforce is an extensive platform thanks to which you can generate transparent reports and charts - the so-called dashboards – from a web browser. Moreover, by adding Click Dial to Salesforce, you get insight into all previous communication of your consultants with clients.
You can compare call statistics, listen to recordings, observe trends and rely on hard numbers before making strategic decisions. You can also easily motivate salespeople - here, in black and white (although the charts are in color, of course!) you can see who is the sales leader and who needs additional support. Moreover, Click Dial allows you to automatically poll your interlocutors, thanks to which you will find out how they evaluate the work of your consultants. The information obtained in this.
Your interlocutor, e.g. living in Krakow, will answer a Email Marketing List call from a number in his city rather than from Płock, Rzeszów or Wrocław. Moreover, when calling mobile numbers, you can also show yourself as a mobile number, which increases the chances that the caller will answer your call. Dashboard from the click dial tool Transparent reporting Salesforce is an extensive platform thanks to which you can generate transparent reports and charts - the so-called dashboards – from a web browser. Moreover, by adding Click Dial to Salesforce, you get insight into all previous communication of your consultants with clients.
You can compare call statistics, listen to recordings, observe trends and rely on hard numbers before making strategic decisions. You can also easily motivate salespeople - here, in black and white (although the charts are in color, of course!) you can see who is the sales leader and who needs additional support. Moreover, Click Dial allows you to automatically poll your interlocutors, thanks to which you will find out how they evaluate the work of your consultants. The information obtained in this.